Terms & Conditions

By accessing and shopping on Veilli.com, you agree to the following terms:

Business Information

  • Veilli is a registered e-commerce business operating in the United Arab Emirates.

  • All prices are in AED (Dirhams) and include VAT where applicable.

Orders

  • Orders are accepted after successful payment confirmation or COD agreement.

  • Veilli reserves the right to cancel suspicious or fraudulent orders.

Delivery

  • Delivery timelines are estimates; delays may occur due to third-party couriers or force majeure.

  • Veilli is not liable for delays caused by incorrect addresses.

Returns & Refunds

  • Governed by our official Return & Refund Policy.

Limitation of Liability

  • Veilli shall not be liable for indirect damages, misuse of products, or results varying by individual.

Fraudulent Activity

  • Any fraudulent order, COD refusal, or chargeback scam will result in permanent blacklisting and may lead to legal action.